Frequentley Asked Questions & Help
Terms and Conditions of Use for the City of
Mississauga’s eMaps Site In addition to the Terms of Use of the City of Mississauga’s portal (http://www.mississauga.ca/portal/helpfeedback/privacy)
users must be aware of the following: What
is the purpose of the eMaps page? What is the purpose of the eMaps Site?
Frequentley Asked Questions (FAQs)
What
are the minimum software/hardware requirements for using the eMaps
Site?
Do I need to install anything?
What computer settings are necessary for using eMaps?
What display settings are necessary for using eMaps?
Will eMaps work with Netscape or on my Macintosh Computer?
What about Windows XP/Vista/7 64-bit and Internet Explorer 64-bit?
I'm having problems viewing the eMaps page.
Who do I contact in case I have problems with the eMaps Site?
How do I find a place?
I've found the general area I was looking for, how do move around?
How can I easily view the entire city?
\
I've zoomed in too far, how I do go back to my previous map view?
How can I easily zoom in or zoom out of the mapping?
What is a Map Layer?
Why do Map Layers appear and disappear as I zoom in or out?
What is the accuracy and currency of the mapping data?
How do I print a Map?
eMaps provides Mississauga's residents, businesses, and visitors 24/7 online
access to maintained, accurate and integrated mapping data through a user
friendly Internet Explorer interface.
What are the minimum software/hardware requirements
for using the eMaps Site?
eMaps was designed for use with Microsoft
Internet Explorer 5.5 or later. The browser's security settings must allow
signed ActiveX controls to download and execute. DirectX Version 9.0c is also
required.
eMaps has been tested with Windows XP computers, running
Internet Explorer 6.0. It is strongly recommended to run eMaps on a high-speed
or broadband connection along with about 512Mb of RAM on the client machine.
The first time you run eMaps you will be prompted to download and install Bentley's
Map Viewer ActiveX Add-on Control and required DirectX components. To complete the
installation, you must agree to allow the add-on to run at the City of Mississauga's website,
and to accept the terms of the Bentley licensing agreement.
Do I need to install anything?
Yes. The first time you visit the eMaps site you will be notified to download and install the Bentley Map Viewer ActiveX Add-on control.
If you did not see the prompt, then you can download it from here:
http://www6.mississauga.ca/downloads/MapViewerInstallSFX.exe
Suggestion: Open the MapViewer Installation Guide,
in a new browser window, so that you can refer to it during the installation.
What computer settings are
necessary for using eMaps?
eMaps is best viewed with a screen resolution
setting of 1024 x 768 or higher. Some graphics icons may not appear correctly if
the resolution is set lower than the recommended setting. If a map fails to
display correctly, click the refresh button on your browser window.
What display settings are necessary
for using eMaps?
This application will not work with 24 bit colour
quality. eMaps is best viewed with a screen resolution setting of 1024 x 768 or
higher with 32 bit colour quality depth (16 bit will also work).
To
change your screen resolution:
Using Windows XP Classic View
- Click Start, click Control Panel, and then double-click Display.
- On the Settings tab, under Screen resolution, drag the slider to 1024 by 768 pixels, and then click Apply.
- When prompted to apply the settings, click OK. Your screen will turn black for a moment.
- Once your screen resolution changes, you have 15 seconds to confirm the change.
- Click Yes to confirm the change; click No or do nothing to revert to your previous setting.Using Windows XP Category View
- Click Start, click Control Panel, and then click Appearance and Themes
- Under Pick a Task, select the task Change the screen resolution
- The Display Properties dialog box will open
- On the Settings tab, under Screen resolution, drag the slider to 1024 by 768 pixels, and then click Apply.
- When prompted to apply the settings, click OK. Your screen will turn black for a moment.
- Once your screen resolution changes, you have 15 seconds to confirm the change.
- Click Yes to confirm the change; click No or do nothing to revert to your previous setting.Note: Some graphics icons may not appear correctly if the resolution is set lower than the recommended setting. If a map fails to display correctly, click the refresh button on your browser window.
To change your colour quality:
Using Windows XP Classic View
- Click Start, click Control Panel, and then double-click Display.
- On the Settings tab, under Colour Quality, select Highest (32 bit) or Medium (16 bit) and then click Apply.
- Click Yes to confirm the change; click No or do nothing to revert to your previous setting.
Using Windows XP Category View
- Click Start, click Control Panel, click Appearance and Themes, and then click Display.
- The Display Properties dialog box will open.
- On the Settings tab, under Colour Quality, select Highest (32 bit) or Medium (16 bit) and then click Apply.
- Click Yes to confirm the change; click No or do nothing to revert to your previous setting.
- Click Tools > Internet Options
- Change to the "Programs" tab
- Click on the "Manage add-ons" button
- Change the option in the left (lower) side to show "All add-ons"
- In the list of add-ons that are displayed, scroll down and look for a section called "Bentley Systems, Incorporated".
- In this section you should see the "MapViewer Class" listed.
- The status should be "Enabled" and the version should be "08.11.07.51" or higher.
- Right click on "MapViewer Class" and choose "More Information".
- Check to see if "mississauga.ca" is in the list below the section called "You have approved this add-on to run on the following websites:"
- If not, then you've probably not been prompted to give permission for the control to run yet. A security setting may be blocking IE from prompting you to allow the control to run.
- Click Internet Options (under the Tools Menu, Internet Explorer
- Click Settings, located under Temporary Internet Files within the General Tab.
- Click View Objects, there should a program file named MapViewer Class.
- Click MapViewer Class (right mouse button) and select Properties.
- Click the Version Tab, version should read 8,5,2,81 (or higher)
- Click Cancel and close the Internet Options windows when finished.
Who do I contact in case I have problems with the
eMaps Site?
Send an email to public.info@mississauga.ca if you have any
issues with the eMaps site.
How do I find a
place?
You can find places in Mississauga by street address, street
intersection, or landmark.
Searching for an Address
Searching for a Street Intersection
Searching for a Landmark
I’ve found the general area I was
looking for, how do I move around? "Neighb" Button: Neighborhood Search, finds Landmarks within one
kilometre of searched Address, Intersection, Landmark or Landmark Detail and
adds them to the Details Area. The extents of the Map Viewer window is also
updated to acommadate the display of 'neighborhood'
Landmarks.
The eMaps site provides several tools
to modify the viewing extents of the Map Viewer window. Use the ‘Pan’ icon 
to move around the
mapping.
Pan
You can also move around the map using the ‘Pan Arrows’ 
located around the
outside of the Map Viewer window.
Pan
Arrows
How can I easily view the
entire city?
To update the Map Viewer window with a view of the entire
City, click the ‘Zoom Extents’ icon 
located on the ‘Map
Navigation’ toolbar.
Zoom
Extents
I’ve zoomed in too
far, how I do go back to my previous map view?
To zoom to the previous
map view, click the ‘Zoom Previous’ icon 
located on the ‘Map
Navigation’ toolbar.
Zoom
Previous
How can I easily zoom in
or zoom out of the mapping?
There are several tools available to increase
or decrease the magnification of the mapping displayed within the Map Viewer
Window.
To zoom in, click the ‘Zoom
In’ icon
If your mouse
has a scroll wheel, you can update the zoom level simply by moving the wheel
back and forth. 
located on the ‘Map Navigation’ toolbar.
To zoom in, click the ‘Zoom
Out’ icon 
located on the ‘Map Navigation’ toolbar.
What is a Map
Layer?
A Map Layer is a collection of geographic features that can be
controlled separately from other map layers. To manage Map Layers, click the Map
Layers tab located under the eMaps Tools Menu.
Why do Map Layers appear and disappear as I zoom in
or out?
Displaying all Map Layers at certain zoom levels will clutter the
Map Viewer window and impede the session’s performance. To manage the display of
Map Layers, the eMaps site employs the use of zoom ranges. Zoom ranges control
the scale at which map layers are displayed. In general, as you zoom into an
area, more information is displayed. As you zoom out, the finer details are
automatically turned off. Map Layers that are not displayable at the current scale
of the Map Viewer window are “grayed” out and cannot be
selected.
What is the accuracy and currency
of the mapping data?
To find out additional information about the
accuracy and currency of the data presented on the eMaps page, open the Map
Layers tab and click the on the sample graphics located left of the Map Layer
names.
You can also open the eMaps Layer help document at this
link: eMaps
Layer Book
How do I print a Map?
To
print the contents to the Map Viewer Window, click the ‘Print’ tool icon 
located on the ‘Map
Navigation’ toolbar. Print
Help
eMaps
User Interface
Emaps User
Interface
Map
Viewer Window
eMaps
Tools
Searching
for a location
Managing
Map Layers
Using
Mississauga Maps
Using
My Maps
Using
the Index Map
Zoom
Level Control
RF
Scale
Scale
Bar
Prompting
Area
Pan
Arrows
Map
Navigation Tools
Generating
Links
Help
and FAQs
Map Viewer Window
The Map Viewer
window is dedicated for viewing and interacting with mapping data.
Emaps Tools
There are a number of
tabs available under the eMaps Tools menu. These tabs open tools that provide
additional functionality for searching, displaying and managing mapping content.
Click on a tab to expand and open the intended tool frame. Tool frames may be
closed by clicking on the tab or by selecting an alternate tool frame's
tab.
Search
The ‘Search’ tab is used to
locate Street addresses, Intersections, City Landmarks, and Landmark
details.
Searching a Street
Address: Click on the 'Address' tab
1) Enter the first few characters
of the intended Street Name into the Street input box. As characters are
entered, the closest matching street name will be made available for
selection. The Street Name pick list can also be opened to select a street
name. Hit the “enter” or “return” key on your keyboard to select the
highlighted item. Valid addresses for the street will be populated in the
Address input box.
2) Enter the number of the Address into the Address
input box. As numbers are entered, the closest matching address for that
Street are made available for selection. The Address pick list can also be
opened to display a valid list of addresses for the selected street. Hit the
“enter” or “return” key on your keyboard to select the highlighted item.
3) Click the “Find It” button to locate the selected Street Address.
The Map Viewer window will zoom in to the selected Street Address with default
map layers displayed.
Searching an
Street Intersection: Click on the 'Intersection' tab.
1) Enter the
first few characters of the primary Street Name into the Street#1 input box.
As characters are entered, the closest matching street names are made
available for selection. The Street#1 Name pick list can also be opened to
select a street name. Hit the “enter” or “return” key on your keyboard to
select the highlighted item. Valid crossing street names will be populated
into the Street #2 input box.
2) Enter the first few characters of
intersecting Street into the Street#2 input box. As characters are entered,
the closest matching intersection street name is made available for selection.
The Street#2 pick list can also be opened to select a Street that intersects
the Street#1 selection. Hit the “enter” or “return” key on your keyboard to
select the highlighted item.
3) Click the “Find it” button to locate
the selected Street intersection. The Map Viewer window will zoom to the
selected Street intersection with default Map Layers displayed.
Searching for a Landmark: Click on the 'Landmarks'
tab.
Landmarks are selected points of interest that are maintained by the
City of Mississauga, the Region of Peel, the Province of Ontario or the
Federal Government.
1) Enter the first few characters of the intended
'Landmark' type into the Landmark Type inpubox, or select a type from the
pulldown list. Hit the “enter” or “return” key on your keyboard to select the
highlighted item. The Landmark Name list is then populated with a list of
valid Landmarks types.
2) Enter the first few characters of the
desired Landmark into the Landmarks Names input box. As characters are
entered, the closest matching Landmark name is made available for selection.
The Landmark Name may also be selected from the pulldown pick list. Hit the
“enter” or “return” key on your keyboard to select the highlighted item.
3) Click the “Find it” button to locate the selected Landmark. The Map
Viewer window will zoom to the selected Landmark with the default Map Layers
displayed. If the selected Landmark has any 'Details' associated to it, you
can click on the 'Details' pulldown and select a Landmark Detail from a list
of available Landmarks. Click the 'Find It' button to locate the selected
Landmark Detail.
"Details" Button: Adds the searched Address,
Intersection, Landmark or Landmark to the Details Area. The Details Area
provides addition Landmark information.
Map
Layers
The Map Layers tab provides functionality to turn map layers
ON or OFF.
Map layers are
organized into categories that share a common theme. To view which map layers
comprise a category, click the open folder icon. Information about each layer is
accessible by clicking on the sample graphic located to the left of the layer
name.
To turn map layers on, click the checkbox that appears next to the
category or layer name. To turn map layers off, uncheck the checkbox next to the
map layer name. Map layers also have associated zoom ranges. Zoom ranges control
the scale at which map layers are displayed. In general, as you zoom into an
area, more information is displayed. As you zoom out, the finer details are
automatically turned off. Map Layers that are not displayable at the current
scale of the Map Viewer window are “grayed” out and cannot be selected. Map
Layer’s comprised of Aerial Photography can only be displayed singularly.
Click the link below to view information about the Maps Layers.
eMaps
Layer Book
Working with My MapsFirst, login to your eCity portal account.Adding My Maps
Select Maps under the Services Online menu. You will be taken to the Maps Page and you will see the My Maps portlet below the left hand sub navigation menu.
Click on the My Maps link, and then click on the eMaps link. The eMaps page will open with the My Maps feature active under the Mississauga Maps tab.
Adjust the Map Viewer window with the desired map view (location, zoom scale, map layers on/off).Deleting My Maps
Open the Mississauga Maps tab. You will see a My Maps folder. Click the "Add" button; you will be prompted to enter a name for the map. This map will be added under the My Maps folder.
To view a My Map, click the underlined map name link.
To delete a My Map, click the checkbox that appears next to the Map name and click the Delete button.Accessing My Maps
Once you have bookmarked an eMaps view, you can access the My Map link directly from eCity.
First, login to your eCity portal account.
Select Maps under the Services Online menu. You will be taken to the Maps Page where your My Maps bookmarks will be listed in the My Maps menu (left hand sub navigation) menu.
To access a My Map simply click the link or select More Details to see all of your My Maps bookmarks will be listed.
Note: My Maps not be accessed by clicking the "Launch eMaps".
The red square represents the current extents of the Map Viewer window. The Index Map can also be used to update the extents of the Map Viewer Window. To update the viewer, simply enter points to define your desired view (click and release the left mouse button to anchor the first corner, hover the mouse to the other corner and click the left mouse button again).
 |
- Zoom IN - Property View - Street View - Block View - Neighbourhood View - Community View - City Level -Zoom OUT |
The RF Scale displays the relationship between one unit on the screen and the same units on the ground. The RF Scale can be used with any unit of measure. The RF Scale dynamically updates with the Map Viewer’s current scale. As an example, 1:1500 can mean 1cm on the screen is equal to 1500cm on the ground, or one inch on the screen is equal to 1500 inches on the ground.
The Scale Bar changes each time you zoom IN, zoom OUT, or resize the Map Viewer window’s zoom scale.
|
Icon
|
Description
|
Instructions
|
 |
Select Tool Displays attribute data associated with a map element |
Hover over a graphical element within Map Viewer window to reveal
tooltips for specified map layers. Note: Not all graphical elements have attribute linkages. |
| Zoom In Decreases the magnification of the Map Viewer window, providing a more generalised view mapping. |
Enter Zoom Out center point (left mouse button) within the Map Viewer Window. Click right the mouse button to cancel command. Click right mouse button to cancel command. | |
| Zoom Out Decreases the magnification of the Map Viewer window, providing a more generalised view mapping. |
Enter Zoom Out center point (left mouse button) within the Map Viewer Window. Click right the mouse button to cancel command. Click right mouse button to cancel command. | |
 |
Zoom Window Updates the extents of the Map Viewer window from a user defined rectangular area. |
Click and release the left mouse button to anchor the first corner,
hover the mouse to the other corner and click the left mouse button again. Note: The aspect ratio of the Map Viewer frame is maintained. Click the right mouse button to cancel command. |
| Pan View a different part of the mapping without modifying the Zoom scale settings. |
Click and hold the left mouse button. Move the mouse to pan around within the Map Viewer window. Click the right mouse button to cancel command . | |
| View Previous Updates the Map Viewer window with the previous view. |
Click icon with left mouse button. | |
 |
View Next Updates the Map Viewer window with the view prior to the execution of the “View Previous” Command |
Click icon with left mouse button. |
| Zoom Extents Updates the Map Viewer window with the extents of the City of Mississauga |
Click icon with left mouse button. | |
 |
Measure Distance Interactively measure distances within the Map Viewer window. |
Enter points with the left mouse button. The current and total distances will be displayed in the Distance tooltip. |
 |
Measure Area Interactively measure areas within the Map Viewer window |
Enter points with the left mouse button. After two points are entered, area measurements will be displayed in the Area tooltip.Click the right mouse button to cancel command. |
 |
Screen Capture Copies the contents of the Map Viewer window to the Windows clipboard. |
Click icon with left mouse button. Contents of clipboard may be included in emails or other documents. |
 |
Print Prints contents of the Map Viewer window to a local or network attached printer. Print resolution, paper size, and scale may be user-defined. |
Click icon with left mouse button. The Plot View dialog box will
open. Printing Options:
|
 |
Smart Select Map Layers that have been enhanced for Smart Select include: Bench Marks, Horizontal Control Monuments, Control Monuments, City Trees, and 'solid filled' Parks. |
Click the Smart Select icon with left mouse button, then select the
map element and click the left mouse button again. The map element will
change to blue and a secondary IE window will open displaying the related
element information. |
 |
Generate Links Generates a URL Link for the current Map Viewer window. |
Click icon with left mouse button. The URL link for the current Map Viewer window is saved to the Windows clipboard. The URL link is also displayed in a message window. The link may be pasted into an email or saved as an Internet Explorer favorite. |
 |
Help & FAQs Help and Frequency Asked Questions. |
Click icon with left mouse button. Opens up a browser window containing online Help and FAQ. |
